R&E POLICY

 

At Go Band, customers are allowed to open and inspect their package while the courier is still present.

Please check the product carefully before accepting the order. If the item is damaged, defective, incorrect, or has any visible issue, you may return it immediately with the courier.

Once the courier has left and the order has been accepted, the product will not be eligible for return or exchange.

Returns and exchanges are only accepted when there is a confirmed issue with the product. We do not accept returns or exchanges due to a change of mind, choosing the wrong color or model, or after the product has been used.

Return & Exchange requests take approximately 2–4 business days to be processed from the date the request is submitted.

By accepting the package from the courier, you confirm that you have inspected the product and received it in good condition.

At Go Band, customers are allowed to open and inspect their package while the courier is still present.

Please check the product carefully before accepting the order. If the item is damaged, defective, incorrect, or has any visible issue, you may return it immediately with the courier.

Once the courier has left and the order has been accepted, the product will not be eligible for return or exchange.

Returns and exchanges are only accepted when there is a confirmed issue with the product. We do not accept returns or exchanges due to a change of mind, choosing the wrong color or model, or after the product has been used.

Return & Exchange requests take approximately 2–4 business days to be processed from the date the request is submitted.

By accepting the package from the courier, you confirm that you have inspected the product and received it in good condition.